DTDC Tracking: Shipment Tracking Guide Online in 2024

If you’ve ever sent a parcel through DTDC, the renowned express logistics provider, you probably understand the importance of being able to track your shipment. In this guide, we’ll walk you through the ins and outs of DTDC tracking, ensuring that your parcels are always within your sight from pick-up to delivery.

How to Track DTDC Shipments

Tracking your DTDC shipment is a breeze, thanks to their user-friendly online tracking system. Here’s a step-by-step guide to help you keep tabs on your parcel:

Instant Tracking with our website.

  1. Head over to the above tracking field.
  2. Locate your unique DTDC tracking number on the receipt provided during booking.
  3. Enter this number into the tracking field.
  4. Click ‘Track Shipment’.
dtdc tracking

Hit the ‘Track Now’ button, and voila! You’ll instantly get real-time updates on your shipment’s location and status.

Services Provided by DTDC Tracking

DTDC’s service portfolio is designed to cater to a diverse range of customer needs, both domestic and international. Their offerings include:

Express Parcels Vertical

DTDC’s Express Parcels Vertical provides a wide array of domestic products and services catering to C2C and B2B customers. Whether it’s time-sensitive express services or cost-effective ground express solutions, DTDC’s extensive delivery network ensures that parcels reach 96% of India’s population. The services under this vertical include:

  • Express Services: Prioritize time-sensitivity with Premium and Standard express services.
  • DTDCShipAssure™: Book Express Premium shipments with a 100% Money Back Guarantee for timely delivery.
  • Ground Services: Choose between Standard and Premium ground services based on your time and cost requirements.

Value-Added Services

DTDC goes beyond standard shipping with various value-added services, including:

  • Securitized Logistics: Efficient handling of secure shipments like credit cards, debit cards, and passports.
  • Critical Logistics: Tailored solutions for critical spare parts with premium Next Flight Out options.
  • Temperature-Controlled Shipments: Specialized handling of temperature-sensitive items using advanced tracking systems.
  • Reverse Logistics: Hassle-free reverse and forward pick-ups, physical and electronic proofs of delivery, and consignee-to-pay facility.

International Shipping Services

DTDC’s international shipping services cater to individuals and businesses, providing both time-sensitive and cost-effective options. Offerings include:

  • Premium Express: Ideal for critical time-sensitive documents and parcels with end-to-end tracking.
  • Priority Express: A cost-effective option striking a balance between speed and cost.
  • Import Express: Simplified imports into India for international customers.
  • E-commerce Solutions: Facilitating international deliveries for e-commerce companies.
  • Freight Forwarding: Customized air and sea freight solutions for international commercial shipments.

Integrated E-commerce Logistics

DTDC’s Integrated E-commerce Logistics is an end-to-end solution designed for e-commerce companies, covering:

  • B2C Pick-up and Delivery Services: A robust delivery network covering over 14,000 pin codes for flexible, multi-location services.
  • Fulfilment Services: Order lifecycle management with options for larger fulfillment centers or micro-fulfillment hubs.
  • Value-Added Services (VAS): Customized API integration, Cash-on-Delivery (COD), and efficient returns management.

DTDC Tracking Customer Care

Encountering issues with tracking or have specific queries? DTDC’s customer care is just a call away. Reach out to them at

+ 91 – 9606 911 811 or [email protected]

They offer support in English, Hindi, and regional languages.


How extensive is DTDC’s delivery network?

DTDC boasts the largest physical network of customer access points in India, covering over 14,000 pin codes and reaching approximately 96% of the country’s population.

What services does DTDC provide?

DTDC provides a comprehensive suite of services, including express parcels, international shipping, e-commerce logistics, value-added services, and freight forwarding. They cater to both individual and business shipping needs.

What is the DTDC tracking number format?

The DTDC tracking number typically consists of alphanumeric characters. The format may vary, but it usually starts with letters followed by numbers and may include dashes or spaces.

Why is my DTDC tracking not updating?

Tracking information may not update in real-time due to various factors such as network delays or data synchronization. If your tracking information is not updating, you can contact DTDC customer support for assistance.

Is there a mobile app for DTDC tracking?

Yes, DTDC offers a mobile app that allows users to track their shipments, find service locations, and access other features for a seamless shipping experience.

DTDC Official website – www.dtdc.in


In a world where knowing your shipments’ exact location and status is paramount, DTDC’s tracking services stand out. With a seamless tracking process, transparent pricing, and robust customer support, DTDC ensures that you’re in control of your parcels every step of the way. The next time you send a shipment, use DTDC tracking to experience logistics with peace of mind.

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